If you wish to return a product, you can do that within 30 days. Please contact us on email firstname.lastname@example.org, then send the complete product (with non open packaging) and a copy of your invoice to our company address: Twins Trade d.o.o., Hrvatskih branitelja 7, 10090 Zagreb, Croatia.
Open packaging with broken trademark
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Twins Trade d.o.o., Hrvatskih branitelja 7, 10090 Zagreb, Croatia.
The buyer is responsible for paying return shipping costs, and the refund will be processed within 10 business days.
If you’re having some problem, please contact us and let us help you.